In accordance with the provisions of article 4 par.10 of Law 2251/1994 (Government Gazette 191 A'/November 16, 1994) in conjunction with the Joint Ministerial Decision (K.Y.A.Z1-891/30.8.2013), the consumer has the right to withdraw without reason from the remote purchase of a product within an exclusive period of fourteen (14) calendar days. In this context, within fourteen (14) working days, you have the option of returning the purchased products only if they are in exactly the same condition in which they were received and provided that they are accompanied by all the necessary documents that prove your transaction. The costs for returning products via post, courier or transport company to the premises of KONSTANTINIDIS ARISTEIDIS (Happy Home Store) are not covered by the company and are borne entirely by the sender / customer. It is pointed out that the responsibility for loss, damage or destruction of the product lies with the customer until the product is received by the company. Before any return, it is recommended to contact the company's Customer Service department at +30 2106993603 (city charge) or via E-mail contact: info@happyhome.store.

Products with the mark are excluded from returns STOCKHOUSE, OUTLET.

For the exercise of the right of withdrawal, the period of fourteen (14) calendar days starts from the day on which the customer acquires physical possession of the goods or from the day on which the consumer acquires physical possession of the last good in the case of several ordered by the consumer in an order. In order to exercise the right of withdrawal/return, you must, before the expiration of the relevant period, communicate your intention to withdraw in writing by sending the following electronic return form to the electronic address of customer service info@happyhome.store

Download the Return Merchandise Authorization Form online  HERE

Find the online return form  HERE

The refund of the amount related to the product to be returned will be completed within five (5) days from the date of receipt by our company. The return methods depend on the payment method of each order.

1. In the event that the order was paid for by credit card before the return and return of the product, the Company is obliged to inform the bank of the cancellation of the transaction.

2. In the event that the order was paid with PayPal or a similar type of online service, the Company will deposit the money for the return and return of the product to a bank account indicated by the customer.

3. In the case of cash payment, if the customer had chosen "pick up from the store", it will be done by returning his money to him from the store where he picked up the product.